Please Read Before Booking

​At Royal Hair Ottawa, we aim to provide exceptional service and a smooth experience for every client. Please take a moment to read and understand our policies before booking your appointment.​​​​

 

Booking Policy

Deposit Policy

• Appointments over $100 require a $50 non-refundable deposit.

• Appointments under $100 require a $20 non-refundable deposit.

• Deposits must be sent to royalhairottawa@gmail.com or paid via our website within 2 hours of booking.

• If your deposit is not received within the 2-hour window, your appointment will be automatically cancelled.

• Deposits go toward your total service cost and will be deducted from your final bill.

• Your appointment is not confirmed until your deposit is received.

Cancellation & Rescheduling

• No Refunds will be issued for missed or cancelled appointments once confirmed.

• To reschedule and retain your deposit, you must give at least 24 hours’ notice.

• Please call or text us in advance if you cannot attend—we’ll do our best to accommodate changes based on availability.​